Terms of Service

Last updated: December 15, 2024

1. Agreement to Terms

Welcome to GrabDocs. These Terms of Service ("Terms") govern your use of our AI-powered document management platform, including our mobile applications (iOS and Android), web platform, and related services (collectively, the "Service") operated by GrabDocs, LLC, a Maryland corporation ("we," "our," or "us").

Global Service: Our Service is available to users worldwide. By accessing or using our Service from any location, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

Local Laws: You are responsible for ensuring that your use of our Service complies with all applicable local laws and regulations in your jurisdiction.

2. Subscription and Payment Terms

2.1 Subscription Plans

We offer various subscription plans with different features and usage limits. All plans include a 14-day free trial period.

2.2 Payment Terms

  • Subscriptions are billed monthly in advance
  • All fees are non-refundable except as required by law
  • You authorize us to charge your payment method for applicable fees
  • We may change pricing with 30 days' notice
  • Failed payments may result in service suspension

2.3 Free Trial

New users receive a 14-day free trial. If you don't cancel before the trial ends, you'll be charged for your selected plan.

3. Acceptable Use Policy

You agree not to:

  • Upload illegal, harmful, or offensive content
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Use the Service for spam or unauthorized communications
  • Attempt to gain unauthorized access to our systems
  • Share your account credentials with unauthorized parties

4. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our Service, you agree to our Privacy Policy.

5. Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES. WE ARE NOT LIABLE FOR ANY INDIRECT DAMAGES OR LOSS OF DATA. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID IN THE PRECEDING 12 MONTHS.

6. Governing Law and Jurisdiction

Global Application: These Terms are governed by and construed in accordance with the laws of the State of Maryland, USA, and applicable federal law, without regard to conflict of law principles. This applies to all users regardless of their location worldwide.

Jurisdiction for Disputes: Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Maryland, USA. By using our Service, users worldwide consent to personal jurisdiction and venue in Maryland courts.

International Users: If you are accessing our Service from outside the United States, you acknowledge that your information will be transferred to and processed in the United States under U.S. and Maryland law.

Local Consumer Rights: Nothing in these Terms limits your rights under applicable consumer protection laws in your jurisdiction. If your local laws provide greater protection than these Terms, your local rights will apply to the extent required by law.

7. Termination

Either party may terminate these Terms at any time. Upon termination:

  • Your access to the Service will cease immediately
  • You may download your data within 30 days of termination
  • We may delete your data after the 30-day retention period
  • All provisions that should survive termination will remain in effect

8. Changes to Terms

We may update these Terms from time to time. We may notify you of material changes by email, through the Service, or by posting the new Terms on this page at least 30 days before the changes take effect. Your continued use after changes indicates acceptance of the updated Terms.

9. Contact Information

If you have questions about these Terms, please contact us:

Company: GrabDocs, LLC

Address: [Your Maryland Business Address]

Email: [email protected]

Support: [email protected]

State: Maryland, USA

10. Severability and Entire Agreement

If any provision of these Terms is found to be unenforceable under Maryland law, the remaining provisions will remain in full force and effect. These Terms, together with our Privacy Policy, constitute the entire agreement between you and GrabDocs.